Privacy Policy — Clients

Last Updated: May 25, 2026

If you are a photographer using our platform, please refer to our Terms & Conditions instead.

This Privacy Policy explains how YesMoment.co ("we," "us," "our") collects, uses, stores, and protects the personal data of visitors and clients who submit a request through our website to be matched with a proposal photographer.

1. Who We Are

Data Controller: YesMoment.co
Location: Istanbul, Türkiye
Contact for privacy inquiries: info@yesmoment.co

YesMoment.co is the data controller responsible for the personal data you submit through our website.

2. What Personal Data We Collect

When you submit a photographer matching request through our form, we collect the following information:

DataSourcePurposeFull nameYou provide itTo address you personally and share with matched photographersEmail addressYou provide itTo send you photographer matchesPhone number (WhatsApp)You provide itAlternative contact for sending matchesDestination cityYou provide itTo match you with photographers in that locationApproximate dateYou provide itTo check photographer availabilityBudget rangeYou provide itTo match photographers within your budgetAdditional details about your planYou provide itTo brief the photographer accuratelySession metadataAutomaticAnonymous funnel analytics (time on each step, referring page, browser-generated session ID)

We do not collect: payment information, identity documents, biometric data, location data, or any special categories of personal data (health, religion, ethnicity, etc.).

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data on the following legal bases:

Consent (Art. 6(1)(a)): You provide explicit consent by checking the agreement box before submitting the form.
Contract (Art. 6(1)(b)): Processing is necessary to provide the matching service you requested.
Legitimate interest (Art. 6(1)(f)): Anonymous analytics to improve our service.

4. Who We Share Your Data With

Your personal data is shared with:

Matched photographers: The photographers we select for your request will receive your name, contact details, destination, date, budget, and the details you provided. This is essential for them to prepare a quote and contact you.
Service providers (data processors):
- Make.com (EU-based automation platform) — processes form submissions
- Google Workspace (Google Sheets, Gmail) — stores lead data and sends internal notifications
- Webflow — hosts our website
- Bubble

All service providers operate under Data Processing Agreements (DPAs) and comply with GDPR. International transfers (e.g., to Google's US servers) are protected by Standard Contractual Clauses (SCCs).

We do not sell, rent, or share your personal data with advertisers or third parties for marketing purposes.

5. How Long We Keep Your Data

Data typeRetention periodActive lead requests24 months from submissionLead data shared with photographersPer the photographer's own retention policyAnonymous analytics (session metadata)36 monthsEmail correspondence24 months

After the retention period, your data is permanently deleted from our systems.

You may request earlier deletion at any time (see Section 7).

6. Data Security

We protect your data with industry-standard measures:

HTTPS encryption for all data transmissions
Access controls limiting who can view lead data
Service providers chosen for their security certifications (ISO 27001, SOC 2)
Regular review of access logs

While we take reasonable measures, no online service can guarantee 100% security. In the unlikely event of a data breach affecting your data, we will notify you within 72 hours as required by GDPR.

7. Your Rights

Under GDPR and applicable Turkish data protection law (KVKK), you have the following rights:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Ask us to correct inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request that we delete your personal data.
Right to restriction: Ask us to limit the processing of your data.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interest.
Right to withdraw consent: Withdraw your consent at any time (this does not affect prior lawful processing).
Right to lodge a complaint: File a complaint with your local Data Protection Authority.

To exercise any of these rights, contact us at privacy@yesmoment.co. We will respond within 30 days.

8. Cookies and Tracking

Our website uses minimal cookies:

Essential cookies: Required for the website to function (no consent needed)
Analytics cookies: Anonymous session tracking to understand how visitors use our form (consent-based)

We do not use advertising cookies, retargeting pixels, or third-party tracking on the form pages.

9. International Users

If you are accessing our service from outside Türkiye, your data may be transferred to, stored, and processed in Türkiye and in countries where our service providers operate (including the EU and the United States). We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our service is intended for adults (18+). We do not knowingly collect personal data from individuals under 18. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated to active users via email.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints:

Email: info@yesmoment.co
Subject line: "Privacy Request"

If you are not satisfied with our response, you have the right to lodge a complaint with:

Your local EU Data Protection Authority (if you are in the EEA)
Türkiye Personal Data Protection Authority (KVKK) — kvkk.gov.tr

This Privacy Policy applies only to client users submitting matching requests. Photographers using the YesMoment.co platform are subject to our Terms & Conditions.

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